kc.k12insight.comLearning Center

-- What would you like to learn? How can we help? Account Setup You’re a System Admin and need to create Interest Areas, onboard new users and set their permissions. Guide me! How Do I…? How do I close a Dialogue, post an internal comment, update my profile photo, or anything in between? Show me how! Visit Training Center Join our Let’s Talk! experts in user training, offering guided practice through a host of topics. Let's go! Hacks and Tips Get the most of of your Let’s Talk! account by mastering the technology and improving customer service. Hack it! Account Setup - Basics (11) Adding and Managing Users Creating and Managing Interest Areas Building Landing Pages Where to Find Embed Codes for Landing Pages Let’s Talk! Tabs for your district website Account Setup – Additional Features (15) Critical Alerts: Set up teams and keywords Authenticate your district’s email domain Let’s Talk! On the Go for Single Sign-On Users Using Let’s Talk! to Listen, Deeply Dialogue Tags Collaboration Tools (7) Reading Your District Dashboard Assign Dialogue to Different Team Add an Internal Comment Campaign Manager: Who, What and Why? Share a Dialogue Hacks and Tips (17) The Integration Conversation Form Messages – Introductory messages for Interest Areas News Channel Anonymous Customers & Hidden Customers Presentation Ready Dashboard Downloads How Do I... (30) Dashboard: Comparison Understanding the Customer Dialogue Form ‘Contact Us’ Button for Facebook Pages Cx Scores: How it works How To: Create Desktop Shortcuts to Let’s Talk! Forms Let's Talk! Assistant (2) The Let’s Talk! Assistant: District Setup Let’s Talk! Assistant Report Mobile Apps (2) A Mobile App for You A Mobile App for your Customers New User Checklist (9) Understanding the Customer Dialogue Form Learn Key Vocabulary Check Your Permissions Log In to Let’s Talk! Shortcut to Let’s Talk! Release Notes (7) May 2020 – New in Let’s Talk! January 2021 – New in Let’s Talk! November 2019 – New in Let’s Talk! July 2019 – New in Let’s Talk! March 2019 – New in Let’s Talk! Video Library (31) Adding and Managing Users Understanding the Customer Dialogue Form Critical Alerts: Set up teams and keywords Creating Response Templates Creating and Managing Interest Areas Video Library Adding and Managing Users Understanding the Customer Dialogue Form Critical Alerts: Set up teams and keywords Anonymous Customers & Hidden Customers Creating and Managing Interest Areas FAQs View all FAQs How do I close a Dialogue without sending a Feedback Form? Why am I not receiving notifications for Dialogues? How can I share a Dialogue with someone who is not a Let’s Talk! User? How do I add a Team Member to a Dialogue? Can I reply to a customer if the Dialogue is already closed? Popular Articles Translate Dialogues 9738 0 Setting Up Customer Feedback Forms 8129 1 Dashboard: Overview 7302 0 Creating Response Templates 5677 1 Log In to Let’s Talk! 4748 2 Connect with K12 Insight Tweets by @K12Insight Get Let’s Talk! on Mobile Stay in Touch Get the TrustED Newsletter Tips and tricks for school leaders © K12 Insight 2021 | Let’s Talk! is a registered trademark of K12 Insight , LLC Need help? Thank you! We appreciate that you've taken the time to write us. We'll get back to you very soon. Have a question or need help? Reach out using this form. We're more than happy to assist you. MESSAGE NAME EMAIL PHONE Preferred contact method: Phone Email Attach File Submit...